An efficient, well-managed residential strata scheme is key to creating a harmonious communal environment for all residents – whether they’re owner-occupiers or tenants. At Metro Strata, we work closely with the Owners Corporation and Strata Committee to ensure maintenance issues are handled quickly, concerns are addressed diplomatically, and financial records remain accurate and up-to-date.

We also bring considerable experience in managing commercial strata schemes across greater Sydney. Commercial operations come with unique requirements, and our expertise ensures businesses within your scheme can focus on growth while we manage the details.

What You Can Expect from Metro Strata

• Regular site inspections and building reports delivered within 24 hours of identifying issues
• Preventative maintenance programs for common areas
• A dedicated Strata Manager with 24/7 emergency access
• Managers who handle 39% fewer lots than the industry average (Macquarie Relationship Banking Strata Industry Survey 2011)
• A full Strata Health Check reviewing major expenditure items to ensure best value through our $4 billion property management portfolio
• Strata education guides for homeowners covering best practices, security, and property maintenance
• On-demand access to scheme records, including insurance certificates, by-laws, and strata plans
• Monthly financial statements and updates on relevant issues affecting your scheme

Our Exclusive 100-Day Action Plan

To ensure a smooth transition and immediate value, every scheme we manage benefits from our structured 100-day Action Plan:

• Day 1 – Surplus funds invested into a trust account to secure your scheme’s future
• Within 7 days – Records established so all information is easily accessible
• Within 14 days – Detailed site inspection to identify urgent issues
• Within 28 days – Review of all maintenance, utility, and insurance contracts to deliver more efficient solutions
• Within 42 days – Meeting with the Strata Committee to review contracts, outcomes, and issues
• Within 56 days – Extraordinary General Meeting (if required) to implement identified improvements
• Ongoing – Delivery of additional services such as pest control, cleaning, and capital works planning

Final Word

Once engaged, our proactive approach ensures that your scheme benefits from more than just compliance—it benefits from genuine value. With Metro Strata, you gain a partner committed to making your property perform at its best.